After hours and advice at Einstein Pediatrics

Please call 911 if there is a life threatening emergency.

What to Do if Your Child Needs Immediate Care

24 hours per day, you can call our main number at 703.344.7330. There is always a medical provider from the practice on call 365 days per year.

Our after hours line is intended for urgent and emergency situations. These calls incur a $20 fee to provide full staffing at all hours. A central call service will take your information and forward this information to a pediatric certified nurse. Calls are triaged and prioritized by urgency. For less urgent calls, it may be up to 60 minutes before you are called back. Usually it is much faster, but there are times when large volumes of calls come in due to high rates of illness. In most situations a well trained pediatric nurse will be able to answer clinical questions. Some calls will be forwarded to one of our on call providers for more challenging and/or concerning medical issues . Questions about infant care, feeding, medication refills and other non urgent matters are best sent to the patient portal or called in during our regular business hours for no fee.

Einstein Pediatrics is making it easier to get care when we are closed. Through our partnership with Hello Pediatrics we can provide more options for you and your family, particularly after our regular business hours!

What do you get?

·Access to telehealth visits with Board Certified Pediatricians in the evening, on weekends, & holidays

·Continuity of care between Hello Pediatrics & Einstein Peds providers

·Follow up care by your team at Einstein Peds

·Integration of appointment notes into your child’s EHR at Einstein

Hello Pediatrics Hours of Operation:

MONDAY - FRIDAY 5 PM - 9:30 PM
SATURDAY 12 noon - 5:30 PM
SUNDAY 4 PM - 9:30 PM

HOLIDAYS 12 PM – 9:30 PM

To schedule call: 703-348-8242

Billing: Telehealth visits by Hello Pediatrics will be billed to your insurance like any office visit which is usually substantially cheaper than urgent care. Patient balances (copays, deductibles, coinsurance) will be billed and collected by Hello Pediatrics.