AFTER HOURS & ADVICE
AFTER HOURS & ADVICE
Please call 911 if there is a life threatening emergency.
What to Do if Your Child Needs Immediate Care
24 hours per day, you can call our main number at 703.344.7330. There is always a medical provider from the practice on call 365 days per year.
Our after hours line is intended for urgent and emergency situations. These calls incur a $20 fee to provide full staffing at all hours. A central call service will take your information and forward this information to a pediatric certified nurse. Calls are triaged and prioritized by urgency. For less urgent calls, it may be up to 60 minutes before you are called back. Usually it is much faster, but there are times when large volumes of calls come in due to high rates of illness. In most situations a well trained pediatric nurse will be able to answer clinical questions. Some calls will be forwarded to one of our on call providers for more challenging and/or concerning medical issues . Questions about infant care, feeding, medication refills and other non urgent matters are best sent to the patient portal or called in during our regular business hours for no fee.
Introducing Hello Pediatrics!
Einstein Pediatrics is making it easier to get care when we are closed. Through our partnership with Hello Pediatrics we can provide more options for you and your family, particularly after our regular business hours!
What do you get?
·Access to telehealth visits with Board Certified Pediatricians in the evening, on weekends, & holidays
·Continuity of care between Hello Pediatrics & Einstein Peds providers
·Follow up care by your team at Einstein Peds
·Integration of appointment notes into your child’s EHR at Einstein
Hello Pediatrics Hours of Operation:
MONDAY - FRIDAY 5 PM - 9:30 PM
SATURDAY 12 noon - 5:30 PM
SUNDAY 4 PM - 9:30 PM
HOLIDAYS 12 PM – 9:30 PM
To schedule call: 703-348-8242
Billing: Telehealth visits by Hello Pediatrics will be billed to your insurance like any office visit which is usually substantially cheaper than urgent care. Patient balances (copays, deductibles, coinsurance) will be billed and collected by Hello Pediatrics.
Know when & where to go when necessary:
Urgent care facilities can treat immediate needs that cannot wait until morning.
BENEFITS OF URGENT CARE:
For urgent care needs we recommend that you seek care from PM Pediatrics or Tysons Inova Urgent Care where pediatric trained providers are available.
905 Herndon Parkway
Herndon, VA 20170
Inova Urgent Care - Tysons
8357 East Leesburg Pike
Vienna, VA 22182
The emergency department is for serious conditions requiring specialized care.
WHEN TO GO TO EMERGENCY ROOM:
For emergency medical services we recommend that you seek care from the Inova Fairfax Pediatric Emergency Room.
Inova Children's Hospital Pediatric Emergency Room
3300 Gallows Road
Falls Church, VA 22042