Appointments
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Scheduling an Apppointment
All visits are by appointment only.
We are happy to offer visits "virtually" via telehealth that occur from the convenience of your home. These visits are billed to insurance and as such generate a co-pay/coinsurance/deductible if you have one. The patient on virtual visits MUST be in the state of Virginia. These are also scheduled by appointments.
All visits can be scheduled by phone. Well Visits, lactation consults, follow up ADHD, Anxiety, and Depression visits, including virtual, can be set up online through our portal.
Bring to Appointments:
- Insurance card
- Cash, credit card, or check for payment at time of service
- A list of medications and dosages including over the counter medications and vitamins.
- A record of all vaccinations given in past and dates given
- A list of all prior medical problems and surgeries
- A list of questions you would like to discuss at the visit
Visits By Appointment Only
At Einstein, we only offer scheduled appointments to ensure that you and your child get the time you need when you visit. Because we value your time, scheduling appointments also reduces any wait time you might have while in the office.
Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows.
Well Visits
Well visits or annual check ups can be scheduled through the patient portal online. Alternatively, like problem visits, you can schedule visits by calling our office. If your child is having significant ongoing medical or mental health problems that you would like to discuss during the well visit, please call and let our staff know in advance to ensure the apropriate amount of time is reserved for your family.
Same Day Appointments
We understand the unexpected occurs. We offer same day appointments for those more urgent and stressful situations. Be sure to call into the office as soon as possible. While we ALWAYS have these slots, they are given first come first serve and they do fill up during busy times in the year. The office opens at 7 am and begin filling these same day slots then.
Cancelling Appointments and Missing Appointment Times
If you arrive more than 5 minutes late for a sick visit or 10 minutes late for a well visit, we’ll do our best to fit you back into the schedule or find another provider to see your child. However, to respect the time of all our families, we may need to reschedule your appointment if we’re unable to accommodate the delay.
If you can not keep your appointment, please notify the office prior to your scheduled appointment to avoid a fee. This allows time for others to take this appointment slot who want it. Failure to cancel appointments in time will incur the following fees:
- There will be a $25.00 charge for all missed nurse appointments not cancelled within 2 hours
- There will be a $50.00 charge for all missed sick appointments, not cancelled within 4 hours.
- There will be a $100.00 charge for all missed Well Care appointments, not cancelled within 24 "business" hours. Monday appointments need to be cancelled by 5 pm on Friday prior to the appointment.